Randy Hayman '81 was profiled on WHYY on 05.14.19, in a story about his role as Philadelphia's new water commissioner: "Philadelphia’s next water commissioner Randy E. Hayman will enter City Hall with four lofty goals on his to-do list, Mayor Jim Kenney’s incoming appointee said in an email to PlanPhilly. The environmental lawyer’s top priorities include the obvious — improving conditions for the 2,000 employees, 3,200 miles of water mains, 3,700 miles of sewers, and 25,000 fire hydrants that will be under his control. But in an email he sent hours after Kenney announced his appointment, Hayman, a partner at a Washington D.C. firm, shared ambitions that suggest a renewed focus on customer service for a nationally renowned department that has struggled to gain trust locally. The Department that he will take over on June 24 tests Philly’s wooder for nearly 100 compounds daily, and the H20 outperforms national standards set by the Environmental Protection Agency (EPA), according to departmental data. Yet, 40% of Philadelphians choose bottled water over the tap. Meanwhile, city residents and businesses have seen their water rates increase by 70% since 2007. Hayman said that his top goals include providing 'responsive customer service, which includes reaching out to every area of our community” and maintaining “a rate structure that meets the utility’s fiscal needs while remaining fair and equitable; and affordable.'" Read the article in its entirety here.